Rallye Acura Reviews
(Rated by 6 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.2
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.7
- Shipping & Delivery4.5
- Customer Service4.5
- Return Policy4.8
- Price & Quality5.0
Recent Customer Reviews (6)
Kenneth Beaton
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David Windsor
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Lewis Duncan
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Salvador Scott
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Lia Mandell
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Madison Brennan
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Rallye Acura Pricing
TLX models destination fees
$1,095 - $1,195
RDX and MDX models destination fees
$1,195 - $1,350
Used Acura models (ILX, TLX, RLX, RDX, MDX) destination & handling charges
$995 - $1,045
Rallye Acura Pros & Cons
Pros
1
Strong Customer Service Reputation: Many reviews highlight professional, courteous, and attentive staff who provide personalized service without high-pressure sales tactics. Customers frequently mention specific employees by name for their helpfulness and knowledge.
2
Wide Selection of Vehicles: The dealership offers a broad inventory including new Acura SUVs, sedans, pre-owned models, and even Acura EVs. This variety caters to different customer needs and budgets.
3
Convenient Amenities: The dealership provides amenities such as free WiFi, coffee, a comfortable lounge area with cable TV, express service options, home delivery services, pet-friendly policies, and no-contact transactions for convenience.
4
Community Trust & Longevity: Independently owned for over 65 years with strong community ties in North Hempstead/Long Island area. This long-standing presence suggests reliability and repeat business from satisfied customers.
5
Efficient Service Department: Customers report timely completion of work including recalls done quicker than promised with good communication throughout the process.
6
Convenience & Accessibility: Remote vehicle management through AcuraLink plus online car buying with home delivery reduces hassle in both ownership experience and purchasing process.
7
Expertise & Trustworthiness: The dealership’s recognition as DealerRater’s “Dealer of the Year” multiple times along with awards for service excellence assures customers of high-quality support.
8
Comprehensive Support Services: From key replacement plans to flexible service hours supported by expert technicians ensures ongoing care that maintains vehicle performance.
9
Customer-Centric Experience: Personalized assistance in selecting vehicles tailored to customer preferences combined with a large inventory enhances satisfaction.
CONS
1
Mixed Reviews Exist: While many reviews are positive overall on platforms like DealerRater and Cars.com, there are occasional negative comments about disrespectful or disturbing experiences reported by some customers in the past (though these appear less frequent).
2
Service Hours Limitations: The service department is closed on Sundays which might be inconvenient for some customers needing weekend servicing.
Rallye Acura Features and Benefits
Features
Strong Customer Service Reputation
Professional, courteous, and attentive staff provide personalized service without high-pressure sales tactics, with customers mentioning specific helpful employees.
Wide Selection of Vehicles
Broad inventory of new Acura SUVs, sedans, pre-owned models, and EVs caters to different customer needs and budgets.
Convenient Amenities
Free WiFi, coffee, comfortable lounge with cable TV, express service, home delivery, pet-friendly policies, and no-contact transactions enhance customer convenience.
Community Trust & Longevity
Over 65 years independently owned with strong community ties in North Hempstead/Long Island, suggesting reliability and repeat business.
Efficient Service Department
Timely completion of work, including recalls faster than promised, with good communication.
Transparent and Upfront Pricing
Detailed purchase information provided before commitment, accessible online or at dealership, including destination fees for new and used vehicles.
Certified Pre-Owned Vehicles
Thorough inspections ensure quality, with specials on used luxury cars from other brands.
AcuraLink Connectivity
Remote vehicle connection via smartphone, tablet, or computer for convenience and control anywhere.
Comprehensive Acura Information
Detailed vehicle info on safety ratings, technology, interior amenities, performance specs, hybrid systems, infotainment, and maintenance.
Rallye Direct Online Car Buying Program
Purchase or lease vehicles entirely online with complimentary home delivery and expert assistance.
Experienced Service Center
Acura-trained technicians for maintenance and repairs, with 24/7 online scheduling.
Extensive Inventory Access
Browse new and pre-owned Acura models like TLX, RDX, MDX with details on trims, colors, pricing, and configurations.
Expertise & Trustworthiness
Multiple DealerRater 'Dealer of the Year' awards and service excellence recognition assure high-quality support.
Comprehensive Support Services
Key replacement plans, flexible service hours, and expert technicians maintain vehicle performance.
Customer-Centric Experience
Personalized assistance in vehicle selection with large inventory enhances satisfaction.